As a locally owned and operated company, we realized early on that we couldn't compete with the national brands as far as advertising budgets and sales forces were concerned. That was fine, because we also knew that they couldn't match our level of customer support and care. It would only be a matter of time until word of mouth would begin to spread and referrals would compound to build our company to what it is today. Now, with thousands of great customer relationships we continue to strive by practicing the same methods that we did back then, but now with one very important added bonus - decades of experience.
Our builder clients love that they can make one phone call and we take care of everything, but they aren't the only ones. Our homeowner clients value the fact that they call us, a company that they know and trust, for virtually anything they can dream of to protect and enjoy their homes and businesses. Our business model or "Mission" is not really innovative or new. If anything we try to apply old fashioned, tried and true ideology that has been around for years: Treat your customers right - at any cost. No matter how big we grow, these basics will never change.
Our builder clients love that they can make one phone call and we take care of everything, but they aren't the only ones. Our homeowner clients value the fact that they call us, a company that they know and trust, for virtually anything they can dream of to protect and enjoy their homes and businesses. Our business model or "Mission" is not really innovative or new. If anything we try to apply old fashioned, tried and true ideology that has been around for years: Treat your customers right - at any cost. No matter how big we grow, these basics will never change.
Highlights and features
- Burglar Alarms, Business Security, Fire Alarms, Home Security, Installation, Video Surveillance
Services
Burglar & Fire Alarm Systems
Report
CCTV
Report
Technology gets better, CCTV prices drop! Usually it's the opposite in our industry, but we are not complaining. As technology has advanced at such a rapid rate, our camera and DVR systems have finally become an affordable option. Today we're actually installing more camera systems for homeowners than we are commercial clients.
Reviews (12)
Jeff Damron
May 18, 2022
Wendy English Kelley
Oct 11, 2021
Wendy Kelley
Oct 11, 2021
Carrie Hare
Apr 29, 2021
We love our CSS alarm system! We have set ours off accidentally several times since we moved into our new house and they are always so responsive! It's great to know they are there if we need them! Our siren is so loud there is no way that it will be missed! The installer and everyone we have interacted with on the phone with have been so polite and helpful!
Marita Dell'Aquila
Apr 03, 2021
CSS Alarms is a locally owned Nashville company. We signed up for their "cameras for life" program. It gives us peace of mind knowing that CSS will replace cameras and offer upgrades when available. I can't say enough good things about their customer service. They are prompt, professional, and honestly go to great lengths to get to their customers individual needs and situations.
John Edwards
Mar 14, 2021
CSS Alarms was awesome to work with! They didn't bombard us with tons of paperwork and overall process was fast and easy. The installers were professional, friendly & knowledgeable. If we have any questions about the equipment, they respond quickly and provide detailed instructions. Go with the folks at CSS, you won't be sorry.
Tommy Wilkins
Feb 16, 2021
The Cameras For Life Program was a perfect solution for our business. The install was done by true professionals. They had them up and recording in one afternoon. 3 days later, a neighboring business had some vandalism, and we were able to help local detectives with the footage from these cameras. Thanks CSS.
Valerie Creston
Dec 03, 2020
I have been a CSS customer for 18 years. Recently, I had them install several cameras on my property. Justin met me at home and went over the process step by step, and was able to show the resolution of the cameras. They are excellent, and I now I have full surveillance of my home and property. The entire process went fine. The installers and all involved are very personable and professional. I would give them 10 stars if I could
Lee Colamarino
Nov 12, 2020
Extremely satisfied with the service provided by CSS Alarms. The owner did a personal review of the current set up and provided recommendations. The technician did an excellent job with the installation, and showing us how the system works. Everyone in the office that we dealt with over the phone have been responsive and helpful. Everyone was professional and friendly. Very happy with the decision to work with CSS Alarms.
Derek Laub
Nov 08, 2020
The CSS Team has been with us every step of the way the past 5 years after we built our home. They installed our Sonos home speakers, our alarm system, and now our home video monitoring set-up. From Justin (President), to Katy (Operations Manager), and all the service / install people - absolutely top notch, could not ask for anything more. The 4k Video monitoring system was a much easier install than I thought, and has given my family peace of mind. Thank you CSS!
Nanette Peraino
Oct 28, 2020
Sh Harrell
Jan 04, 2020
CSS Always Deliveries! We moved into the community 6 years ago and was introduced to CSS by our builder. We were impressed with the expertise level of the CSS team. Our home was wired with order and future planning for technology in mind. This team is forward thinking. The security system has truly been an asset to our overall technological needs and the monitoring process has never failed us. We highly recommend the CSS team for all your security, technology and your home entertainment system requirements. They are the best!