For years, home security systems required a land line (analog) phone connection in order for the system to be able to connect with the monitoring facility. Consumers opting to do away with their land line phone were left without an affordable option to provide home security protection which caused quite a problem for the home security industry.You hear about it all the time. But the stories of tragedy never really hit home until something happens to you. If you've been a victim, we're deeply sorry. If you've been lucky until now, why wait any longer? Either way, now is the time to secure your valuables and your future with a business or home alarm system from the number one in quality and customer care. With our Security Partners and Honeywell Security Products we have established the best Monitoring and the best equipment to keep you and your family safe and secure for many years to come.
Highlights and features
- Alarm Monitoring, Burglar Alarms, Business Security, Fire Alarms, Home Security, Installation, Video Surveillance
Associations and certifications
- Better Business Bureau
Reviews (9) Carol E. Lynch
Jun 17, 2022
We have had our SEI system since 1998. They have been excellent with monitoring and updates. Gino Cervantes came to correct an issue and did a marvelous job of explaining our options and how he would resolve the issue. He understands what he is doing and explains it well to technical numbskulls. We appreciate his knowledge. He is very pleasant to work with.
Jim Hanson Jr
May 24, 2022
Ann Glinski
Apr 29, 2022
Dean McCann
Apr 01, 2022
Great service and security monitoring. Exterior cameras are not-functional. Consistently lose connection to Wi-Fi after multiple tech calls. Will unfortunately have to find alternative solutions elsewhere. Wired camera price was far too expensive. 3 cameras for $2K+ after a buy back portion of the existing Wi-Fi cameras. Outside that, 5 stars.
Bj C.
Jan 19, 2022
My first customer service representative was very friendly and very helpful and transferred me right away to where I needed help. The second lady I talked to must have had a bad day, she was very rude and very sarcastic towards me. How can you work customer service and be on the phone with customers and talk back to them like they're stupid when I genuinely have no idea how to work the security equipment.
To put the cherry on top, not only did she say she can't do anything about it, She hung up the phone on me didn't even say goodbye or even ask if I had any other questions and kept "huffing" after everything I was trying to explain! I don't leave reviews like this but after this experience I'm genuinely not satisfied with her. SEI is a great company and great products/services but the whole customer service representative part not so much. (Not saying all of SEI customer support is bad, just from my personal experience from the lady who represented sei's customer support)
To put the cherry on top, not only did she say she can't do anything about it, She hung up the phone on me didn't even say goodbye or even ask if I had any other questions and kept "huffing" after everything I was trying to explain! I don't leave reviews like this but after this experience I'm genuinely not satisfied with her. SEI is a great company and great products/services but the whole customer service representative part not so much. (Not saying all of SEI customer support is bad, just from my personal experience from the lady who represented sei's customer support)
Toni Compton
Jan 14, 2022
Francisco did a great job! He explained the necessary updates, as well as, answering our questions about adding video cameras & a video doorbell (SkyBell). He was also VERY tidy! He had to relocate our cellular panel & he did such a good job at cleaning up I couldn't even tell he had been here. Thank you! This is just one example of why we've been SEI customers for almost 25 years.
Tricia Prososki
Jan 11, 2022
Jennifer Misbach
Dec 23, 2021
Julianne Smith
Nov 11, 2020
