Bursky Locksmith

Amazing customer service. they had stated that the wait would have been about 1-1.5 hours because they with busy with another customer but when we told them that we had kids in the car they came quicker. Luis was very reassuring with me and very professional. I would absolutely recommend this company!

I was very pleased with how fast Jeremy replied to my service call. He was able to open the lock within 10 minutes and we are on our way.

Tuesday evening I went to take my trash out and stupidly forgot that I had locked my door from the inside. In a panic I googled 24 hour locksmith and bursky popped up. The person I spoke to was very helpful and the technician who came out was very efficient and quick. I absolutely recommend them.

Great service, very professional and efficient. They were able to change 4 locks total for us. Great communication as well.

They were very flexible with my change in schedule, and were prompt with arriving at the time we planned. The service was done efficiently, and the individual performing the service was very friendly and professional. Highly recommend!

Bursky was incredibly quick to respond to my request and executed flawlessly - even with a very difficult and specialized lock which required manual rekeying! I 100% recommend!

Very efficient service - the key to my bike's u-lock broke inside the lock while my bike was locked up to a meter, so I called Burksy Locksmith and they were able to be at the location in about a half hour.

Great customer service and workmanship. Mike is the best and took care of everything for me. 5 star

Very friendly and quick service. The contractor make sure everything runs smoothly from before the technician came until after he left. Guy that came and helped me fixed the lock problem got it done pretty quick in less than 5 mins. Highly recommend!

Fast and great service, Andrey thoroughly explained everything he was doing. Excellent customer service at booking and at conclusion of service.

They were very fast and were able to pick lock my door without having to resort to drilling the lock itself! All under 40 minutes too.

Bursky Locksmith answered my request regarding a lockout very promptly. All the staff I interacted with were very nice and extremely competent. And their price is reasonable and competitive in the area. If you also need help for a lockout, look no further. I highly recommend them!

TLDR: A little disorganized but honest hardworking folks that got the job done cheaply. edit: So after having this experience, a manager reached out to me in hopes of making amends to the situation, which shows the company's commitment to making their service easy to use. I was offered a partial reimbursement to bring down the original price from $140 to $90, which was in my expected budget, and eventually due to a slightly delayed return process, they gave me back 75$, making the service one the cheapest I found in the area. Getting the reimbursement back was a little bit of headache, but ultimately it was done, and i am confident that the folks working at this company are honest hardworking people not looking to screw strangers over on the internet.

I bumped them up to 4 stars and would suggest other work with this business. They'd be a 5 star company if they used this experience with me to streamline the process for their future customers. Best of luck to the group in the future. Original Comment: Got the job done ultimately, but they're not clear with you that they're just a contractor for free lance folks.

Guy came very quickly which was a plus, and the owner checked in with me frequently to make sure it's going smoothly to both of their credit. However, it was extremely expensive. Prices were not clear from the get go, and even when I'd been asking for clarification i got specious answers. When just some random guy showed up with a grinder to cut my ulock, he initally asked me for roughly 200$ the service fee of 35$.

I had been expecting a bill around 90-120$ from the research i did elsewhere and what the guy (i suspect from high frequency of posts on this page the owner) on the inital phone call had led me to believe. We settled on $140 (including service fee) cash, which was higher than expected, but not as outlandish as the initial pitch. I found this behavior quite deceptive because you're incentivized to get a poor job done once you finally meet the individual because they'll insist on you paying the 35$ service charge regardless of if that person has the tools or the desired rates to complete the task. But ultimately the lock is off my bike, with the expected amount of damage to my bike, so at least thats handled.

Professional and accommodating. Only complaint was that they seemed very busy and there was a disconnect between scheduling and arrival times. Nonetheless they were great about customer service and I would absolutely hire them again.

Got locked out after a long drive home and these guys were great. Fast, responsive and great service. Definitely recommend!

Called Bursky on a Sunday morning to come and fix the broken lock to our restaurant. They were polite, prompt, and professional. Highly recommend them when you're in a jam. Docking 1 star because they were on the expensive side compared to other locksmiths.

Great service for Boston. Very professional and skilled. I highly recommend! I called late at night and the technician was prompt and very friendly.

First, one star for being very polite when the company answered the phone. I respect that very much. A second star because the locksmith actually showed up. A third star because the locksmith showed up in the estimated time and the company called to ensure that I received an ETA and also to ensure that the locksmith showed up. Very professional. Then a four star because the locksmith provided a cost estimate.

In less than a minute (yes, I said in less than a minute), the locksmith inserted inflatable air wedges and popped the door open. After several hours, I was finally able to get into my house! The last fifth start was because the locksmith worked efficiently and did the job fast. Bursky Locksmith behaved very professionally and addressed all my concerns to my satisfaction. A for their customer service!

Burksy sent someone out quick and follow up during my wait. Andrew got the car open really quick, even in the rain(!), and I am super thankful! Easy to work with and great service.

Andrew was here within 30 minutes and he was able to quickly open the door with no damage! Happy customer!

Andrew was very fast and polite. He explained all the steps of the procedure and did not take long at all to arrive. Super recomended!

The technician had addressed the issue with efficiency and very fast. Really friendly and professional

The best company come they make my key and go to my house fast I'm so happy. The person in the office is nice Jonathan.

Called them and within an hour they had my door open. Fast, easy, affordable.

They were quick and courteous. Got me back into the apartment within 5-10 minutes of arriving!

Fantastic, time-conscious service! They were continually focused on keeping me updated regarding the locksmith arrival time, and he finished the job efficiently upon arrival.

Andrew is great, and he came over quickly and open the door within 10 seconds. It was so cold outside and Andrew saved us from being frozen in the Boston weather. Thanks!

Mike helped me open the door very quickly and he is super nice. Great support!

Very quick to answer my call and send someone out to help. All in all very easy experience and very professional. Wouldn't hesitate to use them again!