Rated 4.78 / 5 from 18 reviews
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Matson Alarm Matson Alarm was established in 1974 by Mike and Larry Matson, to provide premium security systems in Bakersfield, CA and other surrounding areas. While the area has always been considered relatively safe in the past, the need for high tech home security systems in Bakersfield, CA has risen sharply over the last several years. Local residents will be hard pressed to find a Modesto alarm company that will offer the same high level of service that our company provides.

Our company offers some of the best home alarm systems in Bakersfield, CA that money can buy. Not only will you get a premium security system for an affordable price, you will get customer support that is unrivaled as well. We are locally owned and operated, we have a great deal of experience in dealing with home alarm systems in Stockton, CA, and we understand the market. When customers count on us for their security related needs, they can expect high tech products and outstanding customer service. We never provide less than the best for our valued customers.
Highlights and features
  • Access Control, Design, Alarm Monitoring, Fire Alarms, Life Safety, Burglar Alarms, Home Security, Video Surveillance, Business Security, Installation
Services
Burglar Alarm Systems
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Burglar Alarm Systems From your home to your business, we have the credentials to protect you and your property. Matson Alarm is the only First Alert Professional dealer in the greater Fresno area - this means that you not only get a high quality and reliable alarm system, but that the installation is being performed by factory trained technicians.
CCTV Systems
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CCTV Systems A few reasons to look into getting a CCTV system to keep your business safe:- The ability to view and record events as they happen in your workplace, 24hours a day. - Promote a safe work environment by discouraging violence and harassment. - More control over loss prevention and inventory shrinkage. - Fewer false accident reports. - Less need for security personnel. - May lower liability and insurance costs. - Increased safety and reduced security costs. - Monitoring of multiple sites from one location (upgrade option).
Access Control Systems
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Access Control Systems Whether you want to control access to a single entry/exit door or to an office with 100+ doors, we have the solution for you. We can discuss your different security options and control and monitor the system for you in our state-of-the-art Central Station.
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Reviews (18)
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M. S.
Apr 26, 2022
I've been a happy customer of Matson Alarm for over 10 years and very little need to contact them. So I was surprised to hear they are under new ownership as of last month and I see some changes that prompted me to call. Also I needed service on my system. The technician although very kind I didn't quite understand what he was doing. I can't even explain it.

Apparently my system is too old and something something I couldn't follow him but finally rescheduled due to parts he needed to order. He gave me a price and it willl only take 30 minutes. He arrives at our next visit and can't remember why he's at my home. Since he doesn't know why he's here he didn't pick up the parts he ordered to complete the job so he leaves and returns.

He tells me he's scheduled to be here 3 hours (What happened to 30 minutes)! Exactly 3 hrs he's done rushing out the door but the system is not connecting to my phone app and I can't confirm it's fixed but he's done and left! I get the invoice for this service and it's double the amount he quoted. I called the billing department and they adjusted the invoice. I hope this is not the new way of business with Matson.
Oana Kolding
Feb 27, 2022
From the first call to the install and updates we've had fantastic service. Very happy with the response time and communication as well!
Misty Vasquez
Dec 09, 2021
They were super easy to switch over to and gave us great service during the installing process. Great company
Jordan Scott
Jun 18, 2021
I can't say enough good things about Matson Alarm. They have helped my dad, my church and I refer them to my clients. Personal service is what sets them apart, great local company to work with.
Darrel D.
Oct 19, 2020
This is the company that considers their customers. After I discontinued service they were kind enough to review my reason for discontinuing and adjusted my account accordingly to my favor thank you very much
Holly F.
May 27, 2020
With this crazy world environment we decide to upgrade our system - Matson was amazing Randy sales easy (non pressure) appointment in my timing, Jose the installer (who installed or system years ago) was AMAZING, so glad he was still there! He walked through all his install process, addressed some addition concerns with cameras and made recommendations, went over the system multiple times to insure I was aware of all the functions! Joe provide 5 star service he was Polite, tons of knowledge & beyond patient!
Red Kenwood
Feb 26, 2019
Daniel Artiaga came today and got me all in safe now with my alarm system. He worked very hard and asked me questions about how I wanted the window sensors mounted. Explained how everything will work. He knows how to make people feel comfortable! We don't get a lot of that now a days. Great Installer! I appreciate the job well done! Ms. Red
Bill L.
Nov 05, 2018
I have had Matson for about two years. I really never need them but recently they called because there was a signal that there was an issue. The company sent a wonderful, friendly service person, Kevin, to help and he determined that a battery was bad. I asked about replacing all batteries so I didn't have to worry about others going bad. Kevin offered to do all of the batteries right then but had to go buy more due to the number of batteries needed.

He spent all this time with us to take care of us (seemed like an hour or so as he had to go buy more batteries). The end result is that I would be charged only for the batteries but not for all his time. Matson, you and Kevin earned my continued respect and thanks.
Matthew P.
Sep 18, 2018
I have matson for my home alarm. I have always had great customer service over the phone. One of the technicians that came to my house didnt do a great job but they took care of it. All large alarm companies have some good and bad technicians in my experience but the difference is in how they handle the problems. I appreciate that this is a locally owned familly business of over 40 years
Ashley S.
Jul 25, 2018
I have had Matson Alarm installed at my office for many many years. Recently there have been several break-ins in my industrial park. So, a couple days ago technician (Kevin, I believe) came to do several repairs to old & broken contacts and did a once over on our system to ensure everything is in working order. He was very patient and didn't seem to mind sticking around to answer any questions and reminding me how to control the system. Matson Alarm installs and monitors out of Fresno, which makes their response times super speedy.
Linda G.
Dec 11, 2017
I moved into my current office space 3 years ago and called around to a number of alarm companies then decided on Matson b/c they were the best fit for service and pricing. I've not regretted it. I had a couple minor challenges (not Matson's issue) at the beginning, but I simply called and received very friendly and accommodating help over the phone. Now, I'm moving on to a bigger office, and I couldn't be happier with Matson -- I simply called to let them know of my new needs, they scheduled Michael Matson to come out just a couple business days after my call, he arrived to our mtg on time, he was prepared and quick as he had all paperwork with him.

He even brought paperwork for my office suitemate who'll need to set up her own account. Thorough, gracious service is all I've experienced w/ Matson. Never had a problem with our service/set-up tech. Never a prob with the technology.
Donna E.
May 05, 2017
Matson's contacted me and told me I would be charged $100.00 for the used keypad. I was so done with it all so I sent them a check. In today's mail I got a letter, an invoice and my check back. Thanks for the refund. Signed a not pissed-off customer anymore. :
Suzanne K.
Jan 20, 2017
The staff at Matson Alarm have been so friendly, helpful, and accommodating. Thank you for all your help!
Vickie Krenz
Jan 24, 2016
Samuel and Mike were fabulous! Samuel was so professional and patient. We upgraded to the wireless system. He walked us through how to use the new features and helped us with the app. We've been with Matson Alarm for 25 years and will definitely remain a loyal customer!
Wendy B.
Jun 10, 2015
While the model of touch keypad we bought is high maintenance, I appreciate the quality of response hoping there will be fewer calls needed after Rick showed me how to fix "freezes" myself
Paul Gibson
May 27, 2015
Our installation was difficult because it occurred over 4 visits and during our move to our new house. While the original install did not meet our expectations, the sales consultant and the owner of the company responded quickly to our concerns. They sent Mark Butcher at the appointed time, and even had him come early so we did not have to wait. Mark completed the remaining installation items, patiently explained the keypad, and helped download the smart phone application Total Connect. We were very pleased with the system, and glad to be back with a locally owned, very responsive company.
Chad Mazgedian
May 19, 2015
You guys are always at the top of your game. Great staff in the office and dispatch! Every service and install tech is professional, respectful and patient with me (thanks Matt McElwee). A REAL PERSON ANSWERS THE PHONE ANY TIME YOU CALL DAY OR NIGHT! Thank you!
David Ray
Dec 14, 2014
Thank you Matson Alarm for your Great Service. Mike Matson did an awesome job at Delta Property Management. Merry Christmas