Sun Ray Fire & Security was established in 1989 with the goal of meeting Security & Fire Alarm System needs for both Residential and Commercial customers. The Management and Staff of Sun Ray Fire & Security will constantly strive to provide our customers with the highest quality products and services available at competitive prices.We are committed to implementing new technology as it becomes available. Also, we are committed to providing a level of customer service that will demonstrate that we value our customers and the trust they have put in us by addressing their concerns and providing professional service on a timely basis.
Highlights and features
- Alarm Monitoring, Burglar Alarms, Business Security, Fire Alarms, Home Security
Services
CCTV
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In this age of heightened awareness of security needs, video surveillance systems offer an extra pair of eyes in helping you protect your business. Closed Circuit Television may help reduce losses due to theft, reduce after hours security costs or help reduce fraudulent insurance claims by employees and customers, and protect employees and customers. Access Control
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Many corporations today are working harder than ever to protect their most valuable assets, information, processes and people. In a period of increasing corporate regulation and compliance measurement, our customers are installing extensive electronic access control, CCTV and integrated intrusion detection solutions in and around their facilities. 
People
Reviews (11) Jean A. Mongeon
Aug 10, 2022
Scott Stafford
Aug 10, 2022
Here at Heritage Ford, Heritage Toyota, and White River Toyota, we couldn't be more pleased with the professionalism, service, and support from the folks at Sun Ray Security. Their security pros solved a difficult problem in installing a system that could best cover a large property without busting the budget, and an extensive camera network was installed without a hitch.
Sun Ray technical support has been excellent, and the small issues that cropped up were addressed immediately and with great skill. Sun Ray made fans out of everyone at Heritage Group.
Sun Ray technical support has been excellent, and the small issues that cropped up were addressed immediately and with great skill. Sun Ray made fans out of everyone at Heritage Group.
Jonathan Rosenberg
May 14, 2022
P. George
Aug 22, 2021
Our system constantly gives false alarms and they do not have enough techs to deal with the number of poor quality systems they've installed. We have had six false alarms in the past six months. Two at night necessitated us bringing our kids to their grandparents for the night. The latest meant we missed a significant portion of our work day as we work from home and it was impossible to work with a blaring alarm going off in the house.
That one we were unable to override and we had to wait and wait for them to have a technician even talk to us. Once they finally did, they gave us multiple "fixes, " none of which actually fixed the problem. They were supposed to call us back later that day, but never did, which meant we spent the night with our system disconnected and our family not protected from fire or CO.
We had to pay $250 to have them come the next day, because it was a weekend. The guy cleaned the detectors, claiming the issue was that we hadn't cleaned them properly, but apparently he was wrong because two hours later we had another false alarm. To even speak with a tech on the weekends costs $50, so we were charged ANOTHER $50 just to have the tech tell us he couldn't come until the following week.
At this point we have been charged $300 and are 3 days in with a system that doesn't function and no ability to get a technician to come until next week. You are better off setting up your OWN system, which you could then repair and manage yourself. I can't believe we pay hundreds of dollars a year for a system that leaves us LESS SAFE than we'd be with detectors we bought from Home Depot.
That one we were unable to override and we had to wait and wait for them to have a technician even talk to us. Once they finally did, they gave us multiple "fixes, " none of which actually fixed the problem. They were supposed to call us back later that day, but never did, which meant we spent the night with our system disconnected and our family not protected from fire or CO.
We had to pay $250 to have them come the next day, because it was a weekend. The guy cleaned the detectors, claiming the issue was that we hadn't cleaned them properly, but apparently he was wrong because two hours later we had another false alarm. To even speak with a tech on the weekends costs $50, so we were charged ANOTHER $50 just to have the tech tell us he couldn't come until the following week.
At this point we have been charged $300 and are 3 days in with a system that doesn't function and no ability to get a technician to come until next week. You are better off setting up your OWN system, which you could then repair and manage yourself. I can't believe we pay hundreds of dollars a year for a system that leaves us LESS SAFE than we'd be with detectors we bought from Home Depot.
Corey Johnson
Mar 19, 2021
Walt Dickie
May 18, 2020
Melissa Haire
Mar 10, 2020
Todd O.
Sep 16, 2019
Sun Ray never completed my installation. The last time a technician was at the house he clearly did not know how to do one of the tasks (hook alarm to sprinkler system flow valve) and said someone would have to come back and complete it. That was months ago. The entire project has been grueling with constant communication challenges. A competitor warned me this was a possibility and part of the reason they don't match prices with Sun Ray.
Bill H.
May 23, 2018
Absolutely the worst company to ever exist. The owner, Ray Allaire, is a slimeball who wants nothing more than to lock you into a scam where he will try to bleed you dry. He is a terrible owner, business man, and landlord. No one should trust him. Purchasing security from him is a fatal mistake for your bank account and against real intruders. I wish I could rate them negative stars.
Kim C.
May 19, 2017
Rick C.
Jun 29, 2016
