Rated 4.35 / 5 from 17 reviews
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Action Security Action Security Retail Service has two retail stores in Anchorage, and one in Fairbanks. Retail services include lock repair, key duplication and lock & safe combination changes. The products that are sold at these stores include security items, keys, lock & door hardware, and safes for all purposes.

We provide access control, closed circuit television, intercom and alarm solutions, and it supplies and services electronic security products for a variety of government, commercial and residential customers. This division has been monitoring commercial and residential alarm accounts for over 20 years.
Highlights and features
  • Access Control, Alarm Monitoring, Business Security, Home Security, Intercoms
Services
Security Surveillance
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Security Surveillance Surveillance over your property can provide the assurance you need that "all is well". Monitoring the kids, employees, valuable assets, or general property views are just some of the uses. Our professionally installed systems can provide you a wide variety of cameras and DVRs from the residential and small business to the enterprise level system that covers multiple locations from one screen. No matter what you want to see or how you want to see it, we can ensure that you have quality video, live and recorded, that you can view from anywhere in the world.
People
Scott Henke
Scott Henke
Ceo / President
Eileen Northcutt
Eileen Northcutt
Chief Financial Officer
Christopher Bracken
Christopher Bracken
Vice President
Videos
Reviews (17)
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Emma Halsey
Jun 25, 2022
Action Security made me another key for my Subaru for half the price of the Subaru dealer. With Action Security, I did not have to make an appointment and leave my car there all day like the dealer expected. Action Security made me a new key within 15 minutes.
Rose Korpi
Jun 20, 2022
My experience with Action Security was great. The response to the initial request was quick and the service call was attended on time. The job involved keying several locks and Chris did a fantastic job of getting them all completed within a couple of hours. It seems there are still some professional and qualified people in the business of helping people in need of such. Thank you!
Angela Wilson
Jun 20, 2022
AMAZING customer service! Had the pleasure of Scott assisting my store and he truly understood the urgency and treated our issue as a priority! Thank you again Scott and I will for sure refer those with security needs to reach out to Action Security, Inc!
William Lee
Jun 20, 2022
Fastest key making I've ever had done! Great customer service! I will always come back to these guys!
Triffid Thirteen
May 28, 2022
Stopped by cold to duplicate a set of keys (2 barrel keys and 2 regular). They quickly fixed me up, and I quickly discovered I left my wallet at home. Got embarrassed, but the lock dude was chill and just shook his head. Had to run out and back and get my wallet. A very friendly and able lock shop. I give it 5 stars.
Nicole Macias
May 15, 2022
Got some keys made super quick today for my Thule bike racks! Bought the truck with them on and no keys. Just gave the owner Scott the info and they were done in 5 minutes! Quick, affordable, and great customer service.
Rafael Cadavos
Apr 14, 2022
Just had 2 keys cut and programmed for my car by Scott. Very cool dude. Was in and out in a very short amount of time. Keys work with no issue. Same guys that used to be on dimond. Definitely going back for future business! Thanks again!
Denise L.-S.
Apr 14, 2022
I was very pleased with their service. I ordered some key fabs from car and truck remote. Action was listed as a company that could cut and program the key. I was warned that sometimes the keys bought online break or won't program. They were able to cut and program both keys. I am very satisfied and will use them again
Kristen Taylor
Apr 07, 2022
Action Security for the WIN! I had a cash drawer at my place of business that got locked, which we needed opened. They were able to not only open it but also get us a key to fit. When I went to pick up, I had my 3 year old with me and they did a terrific job with him, letting him "explore" the different keys and safes. Action Security won my future business!
Geri V.
Feb 09, 2022
Action Security did an outstanding job. My vehicle was stolen, after recovery, Scott was able to disable the other keys and cut and produce a new one for me the same day! Friendly and trustworthy. Scott went above and beyond for me in a time I needed security the most. Lifetime customer for me. Thank you with all of my heart. God bless you and your family business with abundance. I highly recommend Action Security Locksmiths to everyone that desires a trusted and reliable business!
Dw P.
Aug 25, 2021
Use to be a great company & we used for years, but I would NOT recommend them. We contacted them twice within the last month and twice there was no customer service, nor did they seem interested or have time to listen to our needs or want our business.
David B.
Apr 02, 2021
What thay did right: They fixed my inoperable safe. It now operates as new. For that, I thank you. Where I feel that there is room for improvement: COMMUNICATION! Talk to me. It is my belief that when a customer requests an update five times in a nine month period of time, a minimum of one phone call is an appropriate response. The experience would've been been less disturbing if I had chosen to just throw the safe in the dumpster with all of the contents inside and go purchase a new safe from any one of the dozens of places that sell safes in Anchorage.
Laura K.
Apr 05, 2020
Scott, the owner, is Alaska's security expert, with more than 35 years of experience. Each of my visits have been a pleasure. I wouldn't consider alternatives.
John J.
Mar 17, 2019
These guys are the only company to use! They have been around forever and know their business. I own a few properties and learned to only to deal with Action. I tried another security company recently, only to be disappointed. I called Action, they saw the problem the other company created, and fixed it fast. If you want satisfACTION, I recommend Action.
Brett M.
Feb 16, 2019
I ended up getting locked out of my condo. All of the other locksmiths said they would not be able to help for at least 4+ hours. I called Action and within 30 minutes of contacting them, they had unlocked my condo and were on their way out. Extremely helpful and expeditious.
Martin P.
Apr 11, 2017
Chris saved the day. We were in a tough spot and he helped us escape unscathed. Outstanding service.
David T.
Mar 30, 2014
They cut me a key off the dealership code and it was horribly wrong. I showed them how off it was once the dealership had a blank to cut for me and they basically told me it could take thirty tries to get it right and no refund. How come the dealership can cut it right the first try? Also they were really rude about it telling me they work for a living and do as there told. I work too and if a mistakes made I make it right with the customer or refund them there $$$. I payed $24 for a key that didn't work.