Our company has been serving customers in the Greater Cleveland Area Since 1970, Providing security solutions for home and business. Our company started as a locksmith company 40 years ago and has grown to include a full line of security services that local business and homeowners rely on for ALL their Security.
We grew with our customers and continue to focus on using our knowledge and experience for total security solutions. Santee Security is owned and operated by Mark and MaryJo Santee. We have a total of 10 employees with 4 Vans and Technicians dedicated to taking care of customers.
We grew with our customers and continue to focus on using our knowledge and experience for total security solutions. Santee Security is owned and operated by Mark and MaryJo Santee. We have a total of 10 employees with 4 Vans and Technicians dedicated to taking care of customers.
Highlights and features
- Access Control, Alarm Monitoring, Burglar Alarms, Business Security, Fire Alarms, Home Security, Video Surveillance
Services
CCTV
Report
Monitoring
Report
Reviews (11)
Tim Steven
Aug 10, 2022
With resident safety our number one priority, we need to have a full service provider that we can count on. Santee Security has always been there for us 24/7, 365 days a year. With situations and circumstances that can't wait till the next day they've always got us up and running and believe me I have put them through the test! My Biggest thanks to everyone at Santee Security We couldn't feel safe without you.
Kathy Zimbardi
Jun 15, 2022
Debra Matko
Jun 12, 2022
Krishna Purohit
Jun 11, 2022
Ryan Olsen
May 14, 2022
Michael McElroy
Apr 19, 2022
Peter Roskowetz
Mar 28, 2022
Richelle F.
Nov 30, 2021
Critical: Responsiveness I had an issue with my bill. I sent an email about resolving the issue since I have been a long time customer +10 years. I have NO response from Gillmore. The customer service is poor considering I am a long standing customer. It's too bad that they don't take the time to respond to emails.
Alec McClennan
Nov 29, 2021
Good process all the way through from sales to installation. Wouldn't have written a review about that, but my main system stopped working a few months in. Upon inspection, they determined that something caused it to stop working.maybe lightning? Not sure.but, it was going to be $800 to fix it. Didn't seem right to me and I let them know.they agreed to replace the system for no charge.don't think they could collect warranty money for doing so.
They also reached out via phone, email, and mail to let me know that they would replace it for no charge. Impressed with their response to the issue and would highly recommend.
They also reached out via phone, email, and mail to let me know that they would replace it for no charge. Impressed with their response to the issue and would highly recommend.
Barry Hoffman
Jun 16, 2021
Ron Good
Nov 13, 2020
Here is an email I sent to the COO of Gillmore: Kyle, In this day and age when people are so quick to complain (usually to get something for free), I want to take this opportunity to do the complete opposite. Last week, your technician Dave Skeenz was at my residence for routine maintenance on my system. Although a small gesture, he went above and beyond by changing a battery in a smoke detector not related to the Gillmore system in my home.
As minuscule as that sounds, that smoke detector is at the top of a vaulted ceiling - making it impossible for a vertically challenged person like myself to get to. After leaving my residence, I met Dave at our homeowner associations clubhouse where we have a card reader access system for entry to our swimming pool. One of the egress buttons had stopped working, and we were harshly warned by the health department that repairs needed to be made. Dave made those repairs, and fixed the mess the previous company made. Dave also kept me up to date as to what he was doing, called me when he was complete, and even sent me pictures of the job he did.
Even dealing with Mike Pendegrast when we originally purchased our camera and card system was delightful because he did not use scare tactics by trying to get us to buy things we did not need. It is obvious Gillmore strives for professionalism because it shows. Working as a police dispatcher for the last 29+ years, I have also observed the professionalism of the people in the monitoring center All of the above is why I will always recommend Gillmore Security to people looking for alarm systems. You may not be the cheapest, but the slogan "you get what you pay for" rings true here.
As minuscule as that sounds, that smoke detector is at the top of a vaulted ceiling - making it impossible for a vertically challenged person like myself to get to. After leaving my residence, I met Dave at our homeowner associations clubhouse where we have a card reader access system for entry to our swimming pool. One of the egress buttons had stopped working, and we were harshly warned by the health department that repairs needed to be made. Dave made those repairs, and fixed the mess the previous company made. Dave also kept me up to date as to what he was doing, called me when he was complete, and even sent me pictures of the job he did.
Even dealing with Mike Pendegrast when we originally purchased our camera and card system was delightful because he did not use scare tactics by trying to get us to buy things we did not need. It is obvious Gillmore strives for professionalism because it shows. Working as a police dispatcher for the last 29+ years, I have also observed the professionalism of the people in the monitoring center All of the above is why I will always recommend Gillmore Security to people looking for alarm systems. You may not be the cheapest, but the slogan "you get what you pay for" rings true here.