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Serv-U Locksmiths Since 1954, our company have been known for excellent service, quality products, and fair, affordable prices. We have gained the trust of area businesses and homeowners to protect their property and possessions. With 6 fully equipped service vehicles covering all of Western MA and Northern CT, we have become the locksmith of choice for homeowners as well as banks, hospitals, colleges and government agencies.
Associations and certifications
  • Associated Locksmiths of America
  • Safe and Vault Technicians Association
Services
Access Control
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Access Control Access control is one of the major requests of our commercial customers. Access control is the use of door hardware to limit only authorized persons to enter a building or area of a building and only at preset days and times. The door hardware can record the name, date and the time the person entered the particular area.
Intercom Systems
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Intercom Systems An intercom or video entry system allows the occupants of a building to identify a visitor before unlocking a door. These systems are relatively inexpensive and give the occupants the option whether or not to allow someone in.
Reviews (23)
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Paul Mann
May 20, 2022
My go to locksmiths, always reliable and get the job done right with the right product.
Tim Robert
Feb 13, 2022
Made an appointment on Friday for Tuesday to get the combination and a key made for my safe. The guy showed up on time he was super nice and changed the combination and made me a new key. Then stuck around showed me how to unlock it and explained what was going on inside the lock. The price for the work was extremely fair. I will definitely be doing business with them again.
Joe Raiche
Dec 28, 2021
I had 2 keys cut and programed to my 2012 Honda Ridgeline. Very nice people to deal with.
Noel Winter
Dec 23, 2021
They changed my battery in my key in les than 1min for just $5. Can't beat that.
William Pitt
Dec 21, 2021
Needed my worn out deadbolt and handset replaced. They arrived on time and fixed my lock so that for the first time in 10 years it works smoothly and is aligned properly. No more pulling and pushing to get the door locked. Service man was very polite and did a fantastic job.
Wendy Smith
Dec 10, 2021
Thank you to Serve U and our locksmith, Harry! We locked our selves out and it was pretty cold out. They were busy yet came as quick as they could and the knowledge, service and friendliness was top notch and he took extra time to put in some new locks for us and make us new keys. Will definitely use you all again. Thanks so much! Happy Holidays!
Adam
Dec 07, 2021
Always knowledgeable staff who can explain what you need and why. Not just some crazy upsell. My most recent visit I needed a spare key for my vehicle. He offered me a key with or without the fob buttons to lock and unlock. It was a significant price difference. I really appreciated the transparency in options. And they assisted me in programming it. Thank you
Lou Barton
Nov 14, 2021
Great customer service. Polite, courteous and professional. In and out in 15 minutes!
Maria Lawrence
Nov 08, 2021
Every time I deal with anyone from this store, and thier service depth, I am HAPPY. It is always a good experience. And, it's just because they seem to be genuinely good people! I'll always recommend them for duplicate keys, to locksmith work, to screen door repairs!
Ricardo Silva
Oct 21, 2021
I will begin that I do not know much about FOG keys or a chip on the key. When I arrived I told the young guy I needed a key copy, he asked me model and year, then pulls a book to look at, and told me the price of 60.00 for a copy. I asked again the price, did not heard him well. I declined told him I just need a regular copy because my car did not had and never had a key chip.

He complained lightly but went to do the copy. My complain is can you stop and listen first before starting pulling books prices and explaining things you think I do not know. What I know is my car, and I know that it come from a dealer without purchasing this thing in 2009. Today is a common thing from dealers. You looked and sounded pushing something I do not need to make some buck. By the way, the key w/o a chip starts my car fine, as the simple without a chip car key from the dealer also did brand new in 2009.
Sarah Supremes
Sep 26, 2021
Josh was so helpful he helped me so many times when I came here I really appreciate his hard work. thank you so much Josh I really appreciate it I always come to him for questions. he knows what he's doing and he's very kind and intelligent.
Ted Chmura Iii
May 23, 2021
It's nice to have a full service locksmith shop like this nearby. Sure you can buy locks, safes, doorknobs at the big box stores but they don't have people with this kind of know how!
Manny Almanzar
Apr 15, 2021
Excellent service very quick to take care of making a key and ordering a copy!
Pasquale Catanzarite
Jan 21, 2021
I lost the keys to my 2013 Kia Soul, after avoiding it for about a week because I thought it was going to be very expensive and involve a tow truck. I called Serv U around 12:30 p.m. they said it could take three to five hours for them to get the codes for my key. Less than 2 hours later, I got the call saying the keys were ready to be picked up. when I got home, the car started right up and the new key even works better.

All the employees were very friendly and helpful, they said "make sure you call us if you have any problems" I didn't have any problems, they turned a stressful situation into to a great customer experience at a very low cost. i only wish I had called them sooner. they had a nice showroom with all kinds of home and business lock and door needs, so now I would now I never consider going to home d. where they sell specially made inferior products but with the brand names so if you want a "real" Master lock you should come to Serv U
Barbara Graveline Voudrin
Aug 31, 2020
They are super friendly and kind! The timely fashion is an understatement! I'm very happy with the repair that was done with my deadbolt and minor work in addition to the call I needed to make! I am in awe of how awesome the gentleman that came out! THANK YOU VERY MUCH!
Joshua L.
Mar 12, 2020
Went there for a spare for my Jeep Wrangler today and the guy that helped me was super knowledgeable and very friendly. Excellent price compared to other shops & the dealership! I will be back if I need anything in the future.
Lori S.
Nov 04, 2018
I bought a used car with only one key and needed to have another key made up. I shopped around and Serv-U had the best price around. I read reviews that steered me away but other places were quoting such high prices. I called and talked to a representative who said they stand behind what they sell so I took a chance and am glad I did. They ordered the key using the VIN and it took about a week for the key to arrive.

They called to let me know and I scheduled an appointment to have it programmed. It took about 15 minutes. It works great. You can't tell the key I bought from the original. It gives me peace of mind to know I have a reliable spare.
Elisa Przybylek
Aug 20, 2018
Tried to get 2 keys cut and programmed. After being told 3 times how much programming and cutting is (which I knew from a phone call I had made prior to going), I was then told they didn't have time to do it. I was there at 5:30 and their hours are until 6:00, however their claim was that with the rush of a crowd and short staff they couldn't do. it.

There was absolute no one else in the store and the programmer was standing right there saying he was leaving in 3 minutes. Apparently no one there works until close. Tried to keep my business local but apparently its not wanted or needed enough to stay until close. Many other locksmiths available that won't be so willing to turn customers away without a care
Penni Martorell
Jun 08, 2018
I needed a duplicate car key with a chip made for each of my vehicles. I called TWICE, once to see if they could do what I needed and what it would cost; the second time to make an appointment and ensure they had in stock the appropriate blanks. I was assured I could just walk in and that I would need my vehicle with the key. So why, WHY, do I. take time off from work to drive to their retail store to be told that they are out of stock of the blanks that I had called about earlier that day! Why?! Service-U locksmiths not only did $300 worth of work walk out your door, You will get no referrals from me. You don't value your customers time
Meg Madera Keaton
Jun 11, 2016
Awesome service today. We even received a phone call saying that they would be able to come early if we wanted! The staff is extremely personable and professional! Thank you so much for your hard work. My fiance and I are extremely happy with how everything turned out!
Nicole Cassesse
Mar 31, 2016
Excellent and fast service. Key was worn out for my car so I needed a new one! They made me 2 keys nice and fast for my car and it works perfectly! Decent prices as well.
Norco B.
Feb 19, 2016
This is the place to go for any type of door hardware. One of the few places in the area that will build a lockset to your existing keys. Prices are compatible with any hardware store but section way better.
Food E.
Aug 20, 2015
These guys did an amazing job cutting me 2 new Volkswagen keys. The guy who helped me took his time being very careful and making sure not to over-cut and ruin the keys. They were very professional and I absolutely will be coming back with anything else I need done.